customer service representative
1 of 1noun/ˈkʌstəmər ˈsɜrvəs ˌrɛprɪˈzɛntətɪv/
1
an employee who assists customers with inquiries, issues, and ensuring a positive experience
- The customer service representative patiently helped the caller troubleshoot their technical issue.
- As a customer service representative, her role involved resolving customer complaints and providing solutions.
- The customer service representative provided detailed information about product features to interested customers.
- During peak hours, the customer service representative efficiently handled multiple customer inquiries simultaneously.
- With a friendly demeanor, the customer service representative greeted customers and directed them to the appropriate department.